It's all about Customer Service
By Leanne Andriani
Storage King Helensvale
It's all about Customer Service
What a whirl wind experience it has been so far joiningStorage King Helensvale 6 months ago with a brand new state of the artfacility.  I have been in differentindustries and owned various types of businesses over the years and from myexperience, one thing that can guarantee you success in any industry iscustomer service.
It’s not just all about smiling (that does help) but it’slistening to your customers and ensuring a strong confident answer to any oftheir questions.  I have had peoplesitting across the table from me arms folded in front of them and saying theycan store much cheaper elsewhere. However, fromcatering to the customers needs, friendly attitude and understanding theirneeds (a few jokes in between also seems to help)and in the end providing a value added service in a brand new facility-they have moved in with us here at Helensvale.
Any industry can be exciting and fulfilling but it’s how you show compassion (especially in thisIndustry where people can be very stressed) that make people smile by the timethey leave; and knowing you have been able to make things simple and easy forthem.