Moving experience
By Tim Heindl 
Storage King Mitchell, ACT
Self Storage can be a moving experience in more ways thanone. We hear so many different stories and see many stressed people who have noidea how to deal with their removal. Recently we had a mature woman Eva in her70’s agitated and stressed out with no support from family or friends. At thetime of visiting our facility Eva was grateful to have people concernedregarding the major disruption in her life. As a team at Storage King Mitchellwe sat with Eva and gave her a cup of tea as she explained that she was in needto move urgently as the house that she rented had just been sold and she wasforced to move.
Listening to her needs the team members quickly took controlof her situation organising our recommended removalist to transport her goods,arranged a suitable storage unit for her belongings and delivered packagingmaterial to her home. Although at times becoming a shoulder to cry on, onegets satisfaction from seeing a client’s demeanour change from one of despairto relief.