Storage is More than Space & Boxes
Storage ismore than space and boxes
By Narelle Lougoon
Storage King Cranbourne
I started at Storage King four years ago and what arewarding experience it’s been. I've learnt that there are more than 3 sizes ofboxes; I've learnt how to select the right space for people based on whatbelongings they say they have and I've learnt about the ebbs and flows of astorage facility.
Most of all I've learnt all about empathy and compassion.
We get all kinds of people through the door from all walksof life and everyone has a story. I have learnt that not only are we sellers ofstorage and boxes, we’re sometimes the only people that have the time to talkto the customers that come through our door.   We’re the ear as they vent through theirproblems, we’re the sounding board and neutral opinion for the turmoil they’regoing through and sometimes we’re the person they excitedly rush through thedoor to tell their news to. 
The thank you’s for our customer service are so rewardingbecause I know that myself and the other staff here go out of our way to makeeveryone feel important regardless of their situation.