July 29, 2024
Mcallum Zac
I moved out of this place today and will not be coming back. I needed help with a refund(partial or full) and one of the staff at the st Leonard’s sister store was helping me and spoke to me very condescendingly and rudely. No form of proper customer service (being empathic) was displayed. I told him I don’t appreciate the tone I was being spoken to and he just told me I’m just doing my job that’s too bad. Lol respectfully, your job doesn’t require you to exhibit attitude like that unwarranted. I’m disappointed.
Source: Google
April 3, 2024
Trevor Cohen
Easy access, helpful front desk staff and convenient location
Source: Trustpilot
January 6, 2024
Joe
Joined about 1 months ago & happy with everything so far!
Source: Trustpilot
December 27, 2023
John A.
Good service and facilities
Source: Trustpilot
December 25, 2023
JacquelineMarguerite Tuck
The unit we rented was much smaller than we exected with the result that we are now renting two units at a cost of over $800 a month when we expected to have a much bigger one unit for $500 plus.We must reduce the contents of unit No 2 so we can fit into one unit.Disappointing really.
Source: Trustpilot
December 16, 2023
customer
god service
Source: Trustpilot
November 9, 2023
Sheng Sun
Dove chocolate advertisement: as smooth as silk
Source: Google
September 18, 2023
Meri ferrer
Amazing customer services and amenities.
Source: Trustpilot
September 13, 2023
Lachlan Gole
Easy access. Clean and helpful staff
Source: Trustpilot
September 4, 2023
Jacoba Rosenberg
The staff were very friendly, polite and professional and were very helpful with our needs for storage at such short notice.
Source: Google
August 29, 2023
Li
good service & happy experience
Source: Trustpilot
August 18, 2023
Jerry Zhu
very helpful and emphethetic management , flexible as per your real need
Source: Trustpilot
August 4, 2023
Alan Harold Cassar
Simple and efficient communication at all times. Storage unit clean and tidy as is the venue.
Thanks
Source: Trustpilot
June 4, 2023
Charlene Snedden
Very helpful and communication was great
Source: Trustpilot
June 2, 2023
Carlos
Easy to deal with, Peter is available to help us with our customers, always going above and beyond.
Source: Trustpilot
June 1, 2023
Carlos
Great customer service, and really easy to deal with.
Source: Trustpilot
April 1, 2023
Fiona Gracie
If we could give 6 stars we would. The Lanceley Place storage facility is clean and super easy for removalists to load and unload using the loading bay. But it’s the staff that make this facility a cut above the competition. Peter was always friendly and super helpful juggling our storage needs, and went beyond the call of duty when we moved in. We’ve used other facilities in the past, but this is now our go-to space - and it’s because of the staff. Absolutely deserve 6 stars for service!
Source: Google
March 12, 2023
Stephen
Accessible. Supportive and responsive to our needs
Source: Trustpilot
February 28, 2023
Catherine Rowe
Easy and efficient organisation of a space.
Source: Trustpilot
November 30, 2022
John Patrick
Hours of operation are not very convenient, only 2 spaces for parking whilst unloading and no lights in the actual storage unit.
Source: Trustpilot
October 15, 2022
Mark “Cooked” Cook
What storage business closes at 4pm on a Saturday and 10-4 on Sunday? Ridiculous.
Source: Google
July 28, 2022
Jane
The guys at storage king really have given me personal service and worked through it all to get me a great deal
Source: Trustpilot
June 3, 2022
Clarissa Puno
Service was impeccable. Staff was ever so helpful all throughout the process. Staff was present and there for us the whole time.
Special mention for Kirby.
Source: Trustpilot
March 13, 2022
Taite Hartley
Source: Google
March 4, 2022
Katie Lettice
Source: Google
October 27, 2021
William Howard
Source: Google
October 22, 2021
Nathan Burland
Source: Google
July 22, 2021
Carolyn Vernita Currie
Good service
Source: Trustpilot
July 20, 2021
Maureen
Very good service
Source: Trustpilot
July 13, 2021
Brendan Charles
Great location and plenty of parking. Easy set up process and staff are very helpful.
Source: Google
June 15, 2021
Grizzy G (Grizzy)
Great service, have been here for years and cannot recommend it enough 10/10
Source: Google
April 28, 2021
BSR
Very helpful and easy going team. Absence of shelves option is creating unnecessary stress. You might want to consider providing shelves to complete the customer experience journey.
Source: Trustpilot
April 24, 2021
Emma
Friendly, reliable and good value
Source: Trustpilot
March 27, 2021
Friya Mehta
Source: Google
March 15, 2021
KT
Hoonman is excellent and goes above and beyond to find the best storage space an pricing for my needs. I've shopped around and have visited a few before deciding to go with Storage King in Artmaron especially due to Hoonman's excellent service.
Source: Trustpilot
March 10, 2021
Trevor Tyne
Like many other places however the big difference is that Rob and Hoomam make the extra effort to help and support their customers.
Source: Google
March 3, 2021
Vivian
friendly staff and clean premises
Source: Google
March 2, 2021
Patrizia and Carlos de Carvalho
I can't speak highly enough of Rob and Hooman at Storage King, Lanceley Place, Artarmon. They are friendly, helpful, and engaging people. They have exceeded all past positive experiences we had over the years of renting storage space at Storage King and its competitors.
Source: Google
March 2, 2021
Terry Sayer
I have been with their Storage Units at Artarmon for over 20 years. My wife's practice records are securely stored there. We have found them particularly helpful in times of a crisis in our firms and can converse with them by phone in those times. When we relocated from Sydney we left records and files with them in complete confidence before destruction in seven years time.
Source: Google
March 2, 2021
Melissa Harvey
Absolutely amazing customer service above and beyond expectations.
Always so helpful.
Source: Google