August 30, 2024
Octavia
Milana needs to take a crash course in customer service! She was hostile over the phone, and completely rude in person. My husband went in today to have a look at a unit space after speaking with David from head office the other day, husband got to the door and she told him to wait outside as i was on the phone with him & would not let him inside, while she was inside just standing there doing nothing , after waiting for 5min I told him to leave and I rung head office and lodged a complaint to Linda. Looking at another storage facility, would hate to think how the other workers are like and her bad customer service reflects on her place of business and those who work there. Good thing I’m taking my business elsewhere.
Source: Google
August 15, 2024
Anthony
Very good service and helpful on the phone. Very eager to please tenants. Communication always good.
Source: Trustpilot
August 3, 2024
Maree Collogan
As it was my first time at storage king Arndell Park,the young lady was very polite,very helpful and helping me understand the process of rules,the size of container I needed.
With her help it made the process so much easier
Thankyou
Source: Google
July 29, 2024
Dino V
Staff (Elaine) amazing !!
Clean, easy and greatvto use, all feels safe.
Areas of opportunity (you asked for feedback 😉)
1) pricing could be a bit more affordable, $249 (budget was $200)
2)open a bit later would be helpful 10.30pm.
3) people working cars makes it noisy and smelly (car and petrol fumes)
4) 2 cars constantly parked across from the stairwell/lift nakes it hard for unloading/ loading and driving through
Apart from those points every things all else good Thanks Dino
Source: Trustpilot
July 18, 2024
Aiex
Everything is okey except there no light in the room especially at night, even in the alley.
Source: Trustpilot
July 13, 2024
Dino Verrier
Elaine at Blacktown was friendly, patient and really helped me with my first time using storage, highly professional and down to earth, thanks Elaine
Source: Google
June 28, 2024
Sherwin Landrito
Mark and Elaine, provided me the best possible option for my needs, cost effective and reasonable rates. I would highly recommend them to anyone.
Source: Google
June 20, 2024
Ramos
Very easy to deal with.
Mark and Elaine was super nice and very helpful!
Thank you for making this really easy!
Source: Trustpilot
June 12, 2024
samantha lowe
Great Service, Fully CCTV!
Well recommended!
Source: Google
May 6, 2024
Anthony
Generally positive experience all round.
Friendly and helpful staff, good location, good storage unit.
Source: Trustpilot
April 20, 2024
Judith
Great service Great location
Easy access
Source: Trustpilot
April 19, 2024
Sean
Elaine was exceedingly friendly to deal with and the entire process of getting everything moved in was super straight forward! Could not be more frictionless.
Source: Trustpilot
April 18, 2024
jamie adamson
Really helpful, explained everything was great experience
Source: Google
April 16, 2024
Jordan Mascord
Source: Google
April 8, 2024
faith
Mark is exceptional at helping you find the storage that’s right for you. from the moment we walked in, we felt comfortable and could see mark was ready to help with our situation, we received a tour of the storage unit we felt was right for us and got everything sorted straight away. would recommend anyone who needs storage to pop in and speak with Mark. :)
Source: Google
March 28, 2024
Kaperiere Swanson
Moving sucks ass but the great staff made it a bit less crap, I interacted with 2 staff and they were both friendly and very helpful so thank you
Source: Trustpilot
March 28, 2024
Felipe Valdes
Mark was so helpful and his demeanour and professionalism are second to none he worked with my budget and needs and made the whole process fast and painless definitely recommend and will definitely use again
Source: Google
March 20, 2024
Raveena
Customer service was awesome.
Source: Trustpilot
March 16, 2024
Andrew Vera
10/10 Easy to deal with and great value
Thank you Elaine and Mark
Source: Google
March 13, 2024
Gypsy Halvorson
Great experience at Blacktown Storage King. Mark and staff are very understanding. With great customer service for your needs and your budget. They also support charities. Excellent grew💯
Source: Google
March 5, 2024
Geneva
Really helpful and staff are friendly and informative.
Source: Trustpilot
February 26, 2024
Abu Bakar Siddiquee
1. Friendly and efficient staff.
2. Quick registration online.
3. Less forms.
Source: Trustpilot
February 24, 2024
Abu Bakar Siddiquee
Excellent staff at this branch. They are very efficient and friendly. If you need storage units, call Mark at Storage King Blacktown and it will be done.
Source: Google
February 19, 2024
Achol Lual
Mark was kind and helpful with everything that I was looking for wonderful customer service
Source: Google
February 12, 2024
Nathaniel Barber
Great service and help me and my partner out a lot would definitely recommend
Source: Google
February 5, 2024
Elaine
I found the staff to be extremely helpful. Mark, the manager at Blacktown storage, keep asking questions to be able to gauge what size shed I would need. It didn't take him long to find the right one for what I needed. I would recommend Storage King to my friends definitely.
Source: Trustpilot
January 24, 2024
Cruise Crew
Very secure lovely workers
Source: Google
January 10, 2024
Randy Garth
Mark and the team were very knowledgeable and helpful in my search for storage. Would highly recommend!
Source: Google
December 17, 2023
Jazmin
So far my experience has been great. Staff helpful and knowledgeable. Unit great space and easy to pack up with all the extras storage king Blacktown has! Also fairly priced compared to competitors
Source: Trustpilot
December 17, 2023
Frank
great service
Source: Trustpilot
December 15, 2023
customer
Easy access to storage requirements.
Source: Trustpilot
December 11, 2023
Ani Deo
Elaine and Steve were very knowledgeable and extremely helpful. They listened to my needs and presented relevant solutions. I was relieved that they were down to earth and empathetic to my anxieties of transitioning into a new season, and accommodated me with friendly energy.
Source: Trustpilot
November 15, 2023
Alex
Very friendly staff, knowledgeable polite. Couldn’t ask for more.
Source: Trustpilot
November 14, 2023
Luke Stewart
Awesome attitude great help, very friendly and excellent pricing
Source: Google
October 13, 2023
Gilbert leow
I am into my first month of using Storage King's facilities so far and all is okay.
Source: Trustpilot
October 6, 2023
jai singh
The Staff, Mark the store manager knows his job very well, when I was looking for a storage space for our household goods, he knew exactly what our needs and concerns were and recommended a space we are happy with, also the advise as to how to store goods to maximise the space.., top bloke all round.
Source: Trustpilot
October 3, 2023
Genalyn Eustaquio Maculi
Very reliable. The Manager was so helpful and assisted me with everything that I needed. Highly recommended!
Source: Trustpilot
September 28, 2023
Kerry Peti
I had a storage unit there a couple of years ago. They where very helpful and to this day they are still every nice people
Source: Trustpilot
September 18, 2023
JANE
Prompt and friendly service
Source: Trustpilot
September 18, 2023
Alfred
I was never told that I had to give two weeks notice to move my assets from storage. As a result, I lost a substantial amount of the deposit I made when I moved my assets from Storage King. When I raised this up with Storage King Blacktown, I was told that even though they may not have told me about it, it was mentioned in the terms and conditions. Very strange, as everything else was discussed and explained to me clearly except this bit.
I was promised that the remainder of my deposit would be refunded back to my account in two weeks which I was not happy with. It's close to the end of two weeks and when I rang Storage King for an update, I was told it could take up to four weeks now. I explained to the lady who took the call that this was not acceptable and that I wanted the refund immediately. I was told categorically that there was nothing she could do except follow up as it was a different area of Storage King that dealt with refunds. She could not even provide me with a number to call to escalate this.
Source: Trustpilot