September 8, 2024
Derek Thomson
After my recent experience here I'll now confirm in writing with a storage company if the monthly rental price stated is a standard rate or a promotional rate that'll revert to the standrard in a period of time.
I was unaware the rate I was on here would revert to their apparent standard rate in 3 months (meaning I was then paying over 40% more). When putting items into storage people are not always in an easy position to object and move their items to another storage facility if a disagreement such as this arises.
On moving out I made my feelings known and they claim to have made me aware verbally at the beginning that there would be this rate change which I dispute. It is where my dispute currently sits and seems they're happy to leave it at that. If this is the case I'll obviously think very wisely when choosing a storage company in the future.
Source: Google
September 5, 2024
Ingrid Zamora
Peter and his team were exceptional from the beginning with my queries, to organising the storage rooms, to ensuring all was well till I vacated. I was in between moving homes, and needed temporary space to store my belongings. They communicated everything so clearly, and were there to assist (on site or online) when I had more questions. The facilities were top-notch too! The storage rooms were so clean, no mess around, and lots of trolleys to borrow. Thank you again Peter and the team for a seamless experience!
Source: Google
September 4, 2024
Stephy Bec
Garbis was amazing! He helped us find the most suitable storage and offered better options than expected. Good price too! Overall very helpful. Thank you 🙏🏼
Source: Google
August 28, 2024
Mariatu Tholley
I recently had the pleasure of using Storage King at North Rocks, and I cannot speak highly enough of the exceptional service I received. Peter, in particular, went above and beyond to ensure that all my storage needs were met with the utmost professionalism and care. From the moment I walked in, Peter’s friendly and knowledgeable approach made the entire process seamless and stress-free.
The facility itself is top-notch, clean, secure, and well-organised, ticking all the boxes for great storage solutions. The sales staff were equally fantastic, making me feel confident in my decision to choose Storage King North Rocks.
If you're in need of storage, I highly recommend Storage King North Rocks. With Peter and the team, you're in the best hands!
Source: Google
August 20, 2024
Terry Wu
10/10 would use again. manager was a pleasure to deal with. gave lots of helpful information to a new customer, fair pricing, easy accessible facilities
Source: Google
August 13, 2024
Joanne De Jong
Very helpful and easy transaction thankyou to peter .
Source: Trustpilot
August 3, 2024
Cat GPM
Honestly I couldn't be happier with the service Garbis has provided me this weekend. He's been so patient while my mum and I debated which size we needed. Was quick to help out when we last minute-changed what we needed. He listened to the truck size I had and let me know good recommendations based on cost and square metres space. I had about 3 to 4 calls with him plus went into the shop twice and Garbis was polite, professional, personal, and very very helpful! 110% would recommend this storage king and especially getting advice from Garbis. Moving is so stressful and he's made the process a lot easier, many many thanks!!!
Source: Google
July 30, 2024
Sarah Gardener
Excellent
Source: Google
July 30, 2024
Janet Grice
Excellent staff at Storage King North Parramatta, a very clean and tidy storage facility and accessibility was excellent
Source: Google
July 2, 2024
Jaimy McGilvray
Peter and his team have been amazing from guidance with storage size, to cost and the overall management of our storage unit over the past 8 months. We highly recommend Peter and his team. Thank you Peter for everything you have done to accomadate our needs.
Source: Google
June 24, 2024
Therese L
Great customer service and information
Source: Trustpilot
June 21, 2024
guerlain pearce
Peter and the staff at Storage King N Parramatta helped us through a stressful period when we moved house recently. They were able to easily accommodate our changing storage needs. Our units were clean, dry and free from pests. We did bring our own portable lighting for the bigger units as the passageway lights could not reach far enough into the unit when fully stacked. There was always a trolley available, but we did have to wait at busier times for the lift to access our floor. This lift was easily accessible to two docks. The other lift had a separate dock and required two people to operate. You had to have a staff member take you through the process before using it. The high rating is for the great customer service.
Source: Google
June 18, 2024
Dianne Phelan
easy to deal with and access was never a problem.
Source: Google
June 15, 2024
dragdusk
The store consultant, Garbis, has been a great help with providing information for the termination of contract. Additionally, the store manager, Peter, was a great help with showing me around when deciding which storage unit to consider for the short few months that I required. Would recommend using their services again.
Source: Google
June 9, 2024
Erica Magri
I rented a 3/4 shed & realised once the removalists were packing the truck, no way could I fit. I phoned & was helped immediately & upgraded the shed at a great cheap price. They saved me & my furniture!!! The Best !
Source: Trustpilot
May 1, 2024
Shirley Duff
The staff at Storage King North Parramatta are amazing. They were so friendly, patient and helpful. They answered all my questions and made sure I knew my way around the facilities. The storage unit was perfect for my needs and the facilities were always clean and tidy. They were able to recommend an excellent local Removalist, and I also ended up using their rental van to move some more precious items myself. I would highly recommend these facilities and the staff :)
Source: Google
April 23, 2024
Ottilia García
Source: Google
April 20, 2024
Gregory
I would have to say this was the best service I have ever had Peter was great
Source: Trustpilot
April 5, 2024
John
Staff excellent, most helpful and polite. Fully informed the process required for the rental and operation of the unit.
Source: Trustpilot
April 1, 2024
Caryl Wiggins
Peter and the team were super helpful, polite and even loaded my oversize
flat wardrobe boxes into my car. As I was moving properties, I popped in often to buy more boxes, bags, and sundry items. Each time the guys were so friendly & Peter arranged to hold part of his office order for the robe cartons for my clothes to be moved in. It was a stressful time for me & I appreciated their assistance.
Source: Google
March 17, 2024
Dianne Phelan
Easy. Clean. Very happy with service and storage space.
Source: Trustpilot
March 17, 2024
Aizak
Very good service easy to access and affordable
Source: Trustpilot
February 29, 2024
Aidan
Peter at North Parramatta has been incredibly helpful, straightforward and kind in all our interactions
Source: Trustpilot
February 28, 2024
Hassan
Good service and support
Source: Trustpilot
February 13, 2024
Oscar
Excellent service. Peter Jones was amazing with our queries, moving in solutions, services offered and the packing materials required. We chose Storage King North Parramatta because of Peter’s professional and ethical attitude and behaviour. Really love our decision!
Source: Trustpilot
February 13, 2024
Garima Kaushik
Peter Jones is excellent. We booked a lot at Storage King because of great service by Peter. The facility is maintained well and is the best in Western Sydney with competitive rates. Whenever my husband and I had any query, Peter answered it and helped with all our concerns with effective solutions. Loveliest storage place. Excellent customer service and high standards.
Source: Google
January 29, 2024
Brenda McLennan
I rented a half garage at Storage King North Parramatta for a few months. The ease of access was great and Peter and the staff were incredibly helpful. I'd highly recommend this service and location.
Source: Google
January 25, 2024
Ning Hu
Friendly staff with professional services.
Source: Trustpilot
January 21, 2024
Bella Owen
I have used Storage King North Parramatta twice for my storage. They have always been great and the manager Peter is always very helpful.
Source: Google
January 20, 2024
Peter Rowan
We rented a unit at Storage King North Parramatta for approximately 2.5 years and it has been a trouble-free experience. From the time we first rented the unit to vacating it, the management and staff have been fantastic with their communication. Access to the unit was very easy and the unit was clean and free of any signs of pest or rodent presence. The security of the unit was excellent. Thank you again for looking after our belongings.
Source: Google
December 18, 2023
Shareef Ibrahim
Fantastic and Fair
Source: Google
December 11, 2023
Emma Say
My experience with Storage King North Parramatta was fantastic. I kept my things in storage for 3 years and never had any issues - the manager and team were great to deal with and extremely responsive and helpful with any questions along the way. I can highly recommend using their services.
Source: Google
December 8, 2023
Michellene Kable
Peter was amazing to deal with. Made contact with me straight after my enquiry and he kept in contact until I was ready to rent a unit. Even better to deal with in person! The process was so easy because of him!
Source: Google
December 4, 2023
Jan
Staff very helpful nothing is a trouble to them answer all questions asked very good with follow up phone calls
Source: Trustpilot
November 27, 2023
Michelle
Good service.
However, waste bins should be provided near the storage units to place unwanted plastic and cardboard - at no cost.
Source: Trustpilot
November 24, 2023
Darrin
Peter is absolutely amazing. He explains everything with a smile. The whole process was smooth and easy thanks to the great staff and wonderful facilities.
Source: Trustpilot
November 17, 2023
Michael Pahuta
Peter (manager) was great! He was welcoming and made everything easy, highly recommended.
Source: Trustpilot
November 13, 2023
DARRIN HOOPER
The process was very smooth and the people working there are exceptional. Peter is fantastic and very thorough which reduced our anxiety during a stressful time.
Source: Google
October 31, 2023
Joanne De Jong
Very helpful and easy to deal with.
Source: Trustpilot
October 18, 2023
John
Staff friendly, facilities well presented snd clean & location suit me well.
Source: Trustpilot
