May 3, 2024
Sias
Very friendly and helpful staff. Clear communication and easy access.
Source: Trustpilot
April 30, 2024
PJC
Extremely friendly and very efficient with the renting procedure. Ended up going back and renting another unit.
Source: Trustpilot
April 8, 2024
PETER COUGHLAN
Very friendly, very helpful
Source: Google
February 28, 2024
Better Living
Source: Google
February 24, 2024
Nisha
Awesome staff! Clean facility!
Source: Trustpilot
February 22, 2024
Micheal
Excellent location. Very clean and easy to access.
Source: Trustpilot
February 5, 2024
Raj R
Awesome staff! Great facility!
Source: Google
February 3, 2024
Ashéna O’Driscoll
Jacinta was lovely to deal with and very helpful. Sign up was simple and the location is convenient and easy to access.
Source: Google
January 29, 2024
Matt Hogg
Friendly staff and ease of getting a storage unit
Source: Trustpilot
November 15, 2023
Christopher brian Malkovic
The service was great the lady was fantastic she is an asset to you.
Thanks
Source: Trustpilot
November 7, 2023
David
Easy access. On 1st floor and reliance on the lift is a bit dicey when it breaks down.
Source: Trustpilot
October 20, 2023
Zoe Mahony
Great customer service and easy access to property, very happy with my results.
Source: Trustpilot
October 4, 2023
Olinto Fabbri
Good service and readness to help
Source: Trustpilot
September 22, 2023
Peter
A smooth transaction with personable staff.
Source: Trustpilot
August 23, 2023
Charles
Very helpful and polite staff. good security and set up. Recommended.
Source: Trustpilot
August 16, 2023
Grace Oswald
Terribly Disgusting Customer Service!
Phoned Osborne Park on the 16th of August 2023 at 2pm.
I asked the receptionist if they had a storage truck, just like the Joondalup Storage King does and the receptionist said no.. and I asked if they knew of any others that do and they checked on the computer and said no they don't. I asked if they could tell me which stores were owned by the same owner as the one this person worked for and if they could tell me which stores they had checked as alot of them are franchises and I didn't want to call another one run by the same company, because Neerabup and Joondalup are all separately owned and they said, Bassaden and Joondanna were the only other two that were run by the company they worked for.
So I continued to call Bentley and the same person answered. I said "Oh I thought you told me the only stores owned by your company were Joondana a d Bassendean. And then this is what they shouted at me "I TOLD YOU ALREADY WE DO NOT HAVE HIGHER TRUCKS SO STOP CALLING US". I had only phoned her once. And had specifically asked her to tell me which companies were all under the same branch as to not call the same one twice.
I was about to tell them they have bad customer service skills and then before I could finish what they were saying and get their name they hung up on me.
So I will be phoning the Storage King head office and telling them about this. After I copy and paste this review on all if the Storage King Pages.
Because they just lost two clients!
Source: Google
August 12, 2023
Linda
Friendly helpful staff
Source: Trustpilot
August 8, 2023
BEVERLEY
The lady was extremely helpful showed me around and smiled the whole time. Nothing was an issue and she answered all of my questions honestly or at least I felt that she did
Source: Trustpilot
July 30, 2023
Clare
Lovely staff assisted and made this new process easy and stress free.
Source: Trustpilot
July 26, 2023
Jordan Shields
Source: Google
July 24, 2023
Eric Giraldo
Thank you Erin! I was greeted by this wonderful lady. She was very helpful and accommodating with all the questions I had. Easily recommend.
Source: Google
July 3, 2023
Samantha Ponga
Thank you so much to Ben and the lovely lady at reception for working past closing time to make sure I was all sorted and set up with my unit
Source: Google
June 20, 2023
Walter Sinton
Kim was fantastic! She smiled as soon as we opened the door…. Gave us a good rate and was just so helpful and happy!! Pls look after her.
Walter & Julie Sinton
Source: Google
May 22, 2023
Krisztina Matefy
A highly professionally and friendly service. Osborne Park Storage provides great value for your money. Highly recommended.
Source: Trustpilot
May 18, 2023
Jason
Excellent storage !
Source: Trustpilot
March 28, 2023
Brandon
Spoke to Erin to request a storage locker on short notice, lucky there were some available. The ones available were not the exact size but Erin was able to provide 2 side by side with plenty of space. She made the entire process easy and goes above and beyond for you. I got a great deal, signed up on the spot, paid, and got a tour of the place including where and how to get in, find stuff, access my locker etc. She even threw in padlocks for my storage lockers. The place has gated entry with a PIN code for each person, is clean and well kept, has a goods lift and trolleys to move your stuff all included, and has CCTV throughout. I appreciate getting a solution at short notice and having everything as smooth as possible. Thank you very much Erin & Storage King (Osborne Park).
Source: Trustpilot
March 28, 2023
Brandon
Spoke to Erin to request a storage unit on short notice, lucky there were some available. The ones available were not the exact size but Erin was able to provide 2 side by side with plenty of space. She made the entire process easy and goes above and beyond for you. I got a great deal, signed up on the spot, paid, and got a tour of the place including where and how to get in, find stuff, access my unit etc. She even threw in padlocks for my storage units.
The place has gated entry with a PIN code for each person, is clean and well kept, has a goods lift and trolleys to move your stuff all included, and has CCTV throughout. I appreciate getting a solution at short notice and having everything as smooth as possible.
I had read the reviews here before visiting, and I did not see any issues with roof leaks, etc. I was told that there were recent (from 2018??) repairs made to the roofs and structure that invalidates the years old reviews. Relating to pricing, I was informed that pricing would stay the same for at least 6 months at the time of signing - just ask if you need to check. There were no hidden costs, etc.
Thank you very much Erin & Storage King (Osborne Park). I highly recommend this site and would come back again.
Source: Google
March 22, 2023
gary
Staff-esp. Viviene
helpful and flexible
Source: Trustpilot
February 27, 2023
Glenn Kenneth Brice
Great staff, very friendly and helpful. Good price and setup
Source: Trustpilot
February 8, 2023
Misty Kent
Erin, what a great lady. So caring, considerate, understanding. Helpful and supportive.
I went from a stressful,hopeless situation, to feeling as tho someone cared.
The power tht had turned my hole day around. Thank you
Source: Trustpilot
February 1, 2023
Christine
The staff, Erin and Vivian were fantastic. They made a stressful situation easier.
Source: Trustpilot
January 7, 2023
John Horton
We found our dealings with Reece at "Koala, Osborne Park, WA, completely up to our expectations. He was pleasant, patient and most helpful.
Source: Trustpilot
December 24, 2022
Darcey Forgan
Well they fitted me in and always helpful
Source: Trustpilot
November 21, 2022
Luke Cummins
Prices increased 86% over a 13 month period with no offer to negotiate. There are cheaper alternatives in the market but if you do opt for Storage King make sure to lock in the price for as long as you intend to stay or expect your costs to increase substantially.
Source: Google
November 16, 2022
Hamish French
Very accommodating experience, All staff were amazing really appreciate their help and understanding whilst mid house move.
Source: Trustpilot
November 7, 2022
Chey Siakimotu
Source: Google
October 31, 2022
Dean
Awesome service.. very accommodating!!!
Thanks Erin.
Source: Trustpilot
October 26, 2022
Robert
This is about Erin and Vivien. Super helpful. We had some hiccups with the lift but they were really helpful.
Source: Trustpilot
October 14, 2022
Jason Connor
Erin and Vivien delivered an excellent customer service experience. I have used Storage King in the past and decided to come back. The units are great, easy access to the unit with a furniture lift and trolleys for moving your belongings.
Staff are friendly, good storage size options and they even have packing materials, boxes and mattress/furniture covers for sale in the office - which made life easier.
Highly recommend this company if you need a storage space.
Source: Google
September 29, 2022
Herbert Ottaway
Storage King were very helpful and flexible when our plans changed.
Source: Trustpilot