September 3, 2024
Gary Ward
Great service, great staff. The storage facilities were clean secure and well managed.
Source: Google
August 31, 2024
Shikira Edwards
Maddi was absolutely phenomenal! She answered everyone of my questions and was such a big help on all occasions I spoke to her. Definitely recommend!
Source: Google
August 17, 2024
Lesley Schwetz
Very helpful staff, easy access
Source: Google
August 17, 2024
Craig Williams
Great service, easy process to move in and out . Highly Recommended 👍
Source: Google
June 21, 2024
Kara Wanser
Easy to find website. Easy to find location which has very easy access. Staff were excellent and the unit was perfect for my needs. I would recommend Storage King Penrith
Source: Google
May 25, 2024
Alison Brown
Mchayela, the Manager was absolutely wonderful. She was professional, polite and knew her job well.
I could not recommend her highly enough.
Source: Google
April 3, 2024
Sash K
The facilities were clean and easy to use/navigate. I was really suprised at how great the customer service was! I would strongly reccomend!
Source: Google
March 16, 2024
Steven Gandy
A bit disappointed with the unexpected price increases but otherwise a great experience. Would definitely go back
Source: Google
November 27, 2023
ANGELO PREKETES
Great help from the manager, Michelle, at the Penrith branch.
I had no problem finding a space whenever I needed one. Michelle went out of her way to arrange space for as my work projects moved ahead.
Would highly recommend.
Source: Google
November 25, 2023
Paula
This review is long overdue! I'm still in tears of remembering their kindness. Their generosity will not go unnoticed.
I've been struggling to pay my storage unit each month. While in the process of moving I decided to cancel my storage unit before the next payment but I didn't take in account that I already had missed a payment previously and needed to pay it first before closing.
To my dismay, I freaked out, I have no way of paying for it. I've notified them and told them, I'll have to find a way to pay for it and let them know when I can. I worked my butt off doing dashing just so I can get the money asap and let them know I can finally pay for it. I told them I can finally pay for it so my account can be closed and they let me know that there is no need as they had closed my account 😭
I no longer owe them money nor have to pay the remaining balance.
I was in tears!
I just couldn't believe it!
These people truly do care about their customers. They deserve all the recognition they get.
I'll definitely recommend them to everyone who's in need of storage space. Their customer service, kindness, compassion and understanding is what we needed. Truly amazing beautiful people!
So I thank you!
Source: Google
August 29, 2023
Glen Haworth
Been a customer of storage King penrith since 2004 (19 years) highly recommend it from excellent service from Michelle Rudd.
Never had an issue from a safety/security, my goods have been safe.
Source: Google
August 28, 2023
Rebecca Trotter
Easy access, friendly and helpful staff, clean area, trolleys have been updated during my time here, the new ones are much easier to use, highly recommend!!
Source: Google
August 24, 2023
Peter King
Storage King Penrith could not be happier with the service and price the manager went above and beyond to help me the young lady is a star employee.
Source: Google
August 19, 2023
Lucinda
Stress free sign up and really helpful.
Source: Google
August 17, 2023
Paul the
Storage king Penrith have looked after my belongings
For 5 yes while I travelled with work
Cannot recommend th any more highly
Thankyou for everything
Source: Google
August 10, 2023
Liz Denmead
Very happy with the service I received from storage king and all the help I received from Michelle Dent found her very helpful thank you Michelle and all the staff 👍😘
Source: Google
August 9, 2023
Renee
Michelle has always been so helpful with any enquires I have made.
Source: Google
August 9, 2023
Matthew Smith
Stored recently was happy with the service from the Store Manager Michelle went out of her way nothing was a problem would store with you guys again.
Source: Google
July 27, 2023
Amanda Grima
Very quick and easy sign up process. Spoke with Maddi on the phone and she was a huge help in determining the size and location of the unit I would need. Thank you Maddi for going above and beyond today!
Source: Google
July 20, 2023
Daniel John
Thanks Michelle and Team at Storage King for once again accomodating moving sheds with my changing needs. Great service as a business service great in receiving deliveries of work related packages and pallets.
Source: Google
July 19, 2023
James Rhodes
Storage king Penrith was fantastic! A special thanks to both Maddie and Michelle whom made sure that all of the little things and issues that I had where fixed straight away! They had a forklift and trolleys on-site and the vehicle hire was great!
I will be definitely be back here if I ever need to store anything ever again!! Thanks again Maddie and Michelle for looking after us and helping make our move so easy!!!
Source: Google
July 18, 2023
J Mcpherson
A Big Thank you To Storage King at Penrith...A Big Shout Out to Michelle And Maddie For All the Help They Have Provided..Cheers.
Source: Google
July 11, 2023
Chaudhry Shafiq
Wonderful Customer service by Michelle at storage place.guided through the complex and recommended right Storage unit for Us.Will recommend to others fellows too.Go and see Michelle for storage needs.Cheers
Source: Google
July 2, 2023
Krystel
Spaciously open space and secure and efficient moving trolleys
Source: Trustpilot
June 29, 2023
Yvonne Gutensohn
Great friendly and easy service 😁
Source: Google
June 28, 2023
kerri wood
Highly recommend this business
Source: Google
June 6, 2023
Mij Bril
Source: Google
June 5, 2023
Mij Bril
The issue is the limited hours access. They charge more for after hours access. This makes no sense as they don't do anything to actually earn this extra charge & there are cameras everywhere so they know who is coming & going at all times. Otherwise it's much the same as any other self-storage site.
Source: Google
May 31, 2023
Shane Lyons
Super helpful staff that go above and beyond to help. Great prices and easy use and access. Been using our storage unit for a couple of years now with no issues at all. Definitely recommend them.
Source: Google
May 31, 2023
Bruces Grant
Very helpful with the storage area offered & the move. Regards Bruce
Source: Google
May 31, 2023
Darren Hoven
My experience Storage King Penrith amazing I had 2 units for just over a year the staff and management very professional friendly and just a couple of months later needed a couple more units for behalf of my family and first choice of course was Penrith again hired a couple more units 4 just over 2 years and I can speak behalf of my family they were very happy especially with communication from staff and management nothing bar 5 stars recommend Storage King Penrith to anybody..
Source: Google
May 11, 2023
barry cotter
Great deals, and great management.
Source: Google
April 29, 2023
Bianca Sams
Awesome customer service, great price. Easy access thank you.
Source: Google
August 4, 2022
Robert Aarts
Amazing service highly recommended
Source: Trustpilot
February 11, 2022
Chris Taylor
Perfect storage facility with friendly and helpful staff. A very positive experience.
Source: Google
January 20, 2022
Anthony Cottee
Dave and team were fantastic. They assisted in getting the right storage unit. Didn’t try and push something we didn’t need and got us a great deal. Will definitely use again. Highly recommend Storage King Penrith.
Source: Google
October 19, 2021
Phil Russell
Suuuper easy storage selection and sign up process on the website. Dave was super helpful and friendly as well to get us all sorted.
Source: Google
October 19, 2021
Brianna O'Connor
Source: Google
October 6, 2021
Dashel Jamison
Before you read anything else from me about my experience at Storage King Penrith, I need to let you know what it is that I have been doing for a living since 2000......I monitor and train staff in Customer Service Skills.
Manager David at Penrith Storage King, along with his assistant Michelle and staff members Bree, Aashika and Heather have consistently given me and my wife exemplary personal service.
It always grabs my attention when great customer service is experienced across an entire team, because it demonstrates that the manager is taking the time to train their staff to a high level so that I, as the customer, can feel confident that whoever I speak to, over the phone or in person, I will get the same friendly and professional attention to detail and proactive thinking.
I have moved as far from Penrith as you can go without crossing a border and I am very glad that my belongings are in safe hands with David and his team.
I highly recommend them to anyone looking for superior customer service and I trust that Storage King Management are acknowledging the high standards that The team is demonstrating to customers such as me.
Cheers
Brian
Source: Google
September 14, 2021
Sheridan Carney
Received fantastic customer service from David, who not only showed us everything in a lovely manner, but also helped us unload our stuff. I would definitely recommend Storage King to everyone who is looking to want to use these type of services. I was in awe of David’s funny personality and cool vibe. I highly recommend.
Source: Google