September 5, 2024
Robert Gvojic
Thank you Karen and Daniel for your great support and excellent service
Both of you were so nice, friendly and professional. The storage was perfect for my needs, and I highly recommend you to others.
Source: Google
August 18, 2024
Katherine Powell
Great service, friendly staff and made the experience so easy. Would highly recommend!
Source: Trustpilot
August 3, 2024
Ender
Staff are friendly and professional. I had requested a call back from three different companies storage king Thomastown was the only company to call and provide exceptional service over the phone. Without a doubt, the next hour I went to the site and hired the space I needed. The storage’s spaces are spacious and have easy access. My items were safe as high security systems in place. Staff were brilliant as they go through every detail in person.
Thanks Storage King Thomastown
Source: Trustpilot
June 3, 2024
Dmitry Ivanov
Very easy to deal with those guys.
Nice, clean and decent size of storage.
Good facilities.
Easy and safe access.
Definitely will stay with them.
Source: Google
May 15, 2024
Steven Foster
Staff and storage facility were lovely but the check inn registration process was horrible and over the top the digital form within a factory facility where reception is average was horrible and took over an hour if you had a paper form and took a photo of an I.d would take ten minutes worse for me because I allowed half an hour and that was to include viewing the storage I had a cab waiting cost me a fortune and didn't see the locker as it took so long tried my phone first no reception then had to use an Ipad and it was pain staking slow
Source: Trustpilot
April 18, 2024
Farah Family
Source: Google
April 3, 2024
Wendy
The staff were exceptionally knowledgeable and explained every detail of what I needed to know. They also were able to recommended a reliable removalist. Thank you Daniel and Karen.
Source: Trustpilot
March 24, 2024
Ayieda Manhom
Amazing storage facility, they look after costumers in a peaceful and safe manner.
They allow costumer to see there things anytime and give them access code.
Karan and Daniel are amazing people.
Source: Google
January 10, 2024
Michael
Everything was explained in detail I was late when I had to sign up & they waited around for me & very professional & made sure I understood all the procedures & was made to feel comfortable
Source: Trustpilot
December 20, 2023
Susan Touch
Excellent service from the staff and I felt very secure having my belongings stored in their facilities.
Source: Google
December 20, 2023
Lisa Redmond
Super friendly and personable service. I didn't feel that I was being pressured into a more expensive unit and was given plenty of options to move units as my storage needs increase. Facilities are well managed and secure.
Source: Trustpilot
October 24, 2023
Sarah
The team were great when I came in to sign up, really friendly and efficient.
I was concerned when I saw the space it was not going to be big enough but things stack up more than you think and the team had options for me for if I needed more room which was very reassuring.
Source: Trustpilot
October 16, 2023
Tony D
Rented storage recently at reasonable cost. Staff were very helpful and friendly and explained everything fully. Karan was particularly helpful with the whole signing up process.
Source: Google
October 9, 2023
Miriam
Storage King Thomastown definitely go the extra mile in customer service. They were super flexible, super knowledgeable and offered really practical advice.
We had never used a self storage service before, but these guys really guided us through the process.
Source: Trustpilot
September 20, 2023
J Samurai
Since late 2022, I have been storing my miscellaneous items with Storage King Thomastown. I visited the store quite often and randomly, and the store is always tidy. I would like to express my sincere appreciation to Karen and Daniel from the office. They have been patient, understanding, welcoming and very friendly whenever i need assistance. Therefore, I have already recommended this brand especially this store to people around me. Thank you, Karen and Daniel.
Source: Google
September 18, 2023
Tracey Matheson
The whole process of hiring a storage unit was easy and the staff were extremely helpful and friendly. I would highly recommend using storage king.
Source: Google
August 22, 2023
Debra M A Graham
Good Customer Service,
Friendly and helpful staff
Source: Trustpilot
July 24, 2023
Jamie Thomas
Top class customer service, flexibility, attentiveness, patience and willingness to go the extra mile.
Source: Trustpilot
June 27, 2023
Nicholas Raad
The staff where very helpful
Karen was always making
Sure we ok
Ty storage king
Thomas town
Source: Trustpilot
March 26, 2023
Brad
They where helpful with finding the right unit. Friendly staff. Clean and easy access to unit.
Source: Trustpilot
March 9, 2023
Saraswathy T Ramasamy
Location and flexibility
Easy access 7 days a week. Friendly staff.
Source: Trustpilot
March 2, 2023
Jessie Bartlett
Staff are amazing and very helpful and accommodating given my situation.
Source: Google
February 27, 2023
stan lee
Great service and location.
Source: Google
February 21, 2023
Akua
Karen was great. Very professional, patient and explain the process of storage very well.
Source: Trustpilot
February 19, 2023
Alan Cormack
Great experience - no hassle. Professional and friendly staff. I highly recommend this store.
Source: Trustpilot
February 6, 2023
Allan I.C
I had a very positive experience. Karen the office manager has brilliant accounting skills and sorted my booking details efficiently. I can only assume she had a good accounting teacher in school.
Source: Google
January 25, 2023
Louisa Keleher
Really friendly and helpful staff.
Clean facility.
Easy to access entry and exit.
Source: Trustpilot
September 6, 2022
Annmarie Monro
Very helpful staff and highly recommended to everyone
Source: Google
August 2, 2022
Gillian Pattison
Fantastic support from Storage King Thomastown, I highly recommend them. The team always lets me know if there is any pertinent information or updates about my storage unit, and have been really helpful in sorting out small issues/questions. I really cannot fault them and sincerely appreciate the great service I've received from Karen and Daniel.
Source: Trustpilot
August 1, 2022
Susan HOLLOWOOD
Friendly helpful staff. Lockers clean, easily accessible. Trolleys readily available. Hiccup with gate entry after hours was easily resolved using after hours phone number. Very happy with facilities and service
Source: Trustpilot
June 26, 2022
Mel
Easy access, clean, overall happy with everything A++
Source: Trustpilot
June 10, 2022
Brian J Barrett
Extremely professional and helpful both in contract engagement and with the supply of packaging materials.
Payment made easy through direct debit.
Storage facility is clean and access into and out of the premises again made easy through the use of a secure keycode.
All in all very happy indeed with Storage King.
Source: Trustpilot
May 21, 2022
Effysteph Tarot
I been with storage king tbomastown for 2 years the lady at the desk does not like me i have ask to speak to the manage as they keep putting my bill up and they havent called me i called and asked when will i get a call and they put my bill up again i suffer from anxiety and explain that to the lady and now she is purposly giving me anxiety worst experience
Source: Trustpilot
September 12, 2021
Stuart
Service was very good and super helpful, facilities are great. All very easy and I'm comfortable having my stuff there.
Source: Trustpilot
August 23, 2021
Christine
Was given conflicting information about closing hours and consequences of not exiting the premises after 9pm.
Often difficult to find a flat bed trolley.
Found better places with 24 hour access and promotions for new customers
Source: Trustpilot
July 20, 2021
Renee
Great service however disappointed that staff didn’t advise us of the height limit in the lift when we were explicit in outlining all specs for our storage requirements.
Luckily we had man power to help lug furniture up the staircase or else we would have been in a lot of trouble.
Source: Trustpilot
July 19, 2021
Anon
No surprises, everything was laid out. Didn't wow us, but certainly didn't disappoint
Source: Trustpilot
July 6, 2021
Shaun
Facility ok, the large trolleys are all broken though.
Source: Trustpilot
June 21, 2021
Iris
Great friendly staff, very helpful. Everything was easy.
Source: Trustpilot
May 5, 2021
Kim
Lady at office very knowledgeable. Explained everything in detail. Quick process.
Source: Trustpilot